The text below is the User Agreement (hereinafter referred to as the «Agreement» and/or «Agreement»), which is addressed to an indefinite number of persons, visitors to the website: pawwer.com (hereinafter referred to as the «Site») and/or the Pawwer Mobile Application (hereinafter referred to as the «Mobile Application») and/or other services (hereinafter referred to collectively as the «Pawwer Online Platform» and/or the «Online Platform»), when using, ordering, corresponding, communicating, calling, leaving feedback, etc. on the Pawwer Online Platform.
The actions taken by persons (hereinafter referred to as the «User»/«Buyer», and in the plural «Users»/«Buyers») aimed at using the Pawwer Online Platform shall be deemed to be unconditional acceptance of all provisions of this Agreement.
The User hereby acknowledges that acceptance of the Agreement is tantamount to signing and entering into the Agreement on the terms and conditions outlined in this Agreement. In case of invalidation or unenforceability of any part of this User Agreement, the other parts shall remain in force.
The User Agreement defines the general conditions for creating a personal user account, placing and accepting an order for execution, and returning unrendered services, marketing aspects of interaction between the User and the Pawwer Online Platform, etc.
If you, as a User, do not agree to this User Agreement, you must not use the Pawwer Online Platform. Please check this Agreement periodically, as changes to the Agreement indicate that you accept them from the moment such changes are made.
By accepting this Agreement, the User agrees to the processing and protection of his/her personal data, to the extent, in the manner, in accordance with the purpose and objectives of processing in accordance with the Regulations on the Personal Data Processing (hereinafter referred to as the «Regulations» and/or «Regulations on the Personal Data Processing and Protection»), located at the link Regulations on Confidentiality and Personal Data Processing.
We value the User’s right to privacy and non-disclosure of his/her personal information. This User Agreement is a rule that is used by all Users of our service and regulates the collection and use of personal information that may be requested/received when visiting the Online Platform, when ordering, correspondence, telephone conversation, or any other communication in which data/information is exchanged.
If the User has any questions or issues regarding privacy, the User wishes to withdraw Consent to the use of personal data; for this, it is sufficient to send an email with the subject marked «Personal Data» to the email address: pawwer.ua@gmail.com
In the event of purchasing services or other products offered on the Pawwer Online Platform, the User accepts the terms of the Public contract (offer) for the purchase and ordering of the service, posted at the link.
CONTACT INFORMATION AND COMMUNICATION WITH THE ONLINE PLATFORM
The Pawwer Online Platform is the property of the Limited Liability Company «ZHRAIA», identification code of the legal entity: 45166063, which has leased the right to use the Pawwer Online Platform and its property to the individual entrepreneur Losinskyi Serhii Oleksandrovych, individual tax number: 3094405214, to carry out the business activities described on the website. Accordingly, users communicate, receive services, and purchase goods directly from and/or from the Individual Entrepreneur Losinskyi Serhii Oleksandrovych.
Communication with the Online Platform is available:
- electronically at: pawwer.ua@gmail.com;
- via online chat and telephone available at +380970189898;
- Users’ requests in the form of e-mail or online chat can be sent around the clock, but such requests are processed on business days.
USER’S PERSONAL DATA
The Pawwer Online Platform, when the User places an order, participates in promotions, research or otherwise interacts with the Online Platform, the Online Platform collects both personal information and general data.
Personal information relates to an individual user and is processed in the manner, within the limits, for the purposes specified in the Regulations on the User’s Personal Data Processing (hereinafter referred to as the Regulations). At the same time, no registration or provision of such information is required to view the Online Platform and gain access to its content.
In order to place an order for products/services, participate in promotions, research or otherwise interact with the Online Platform, you must carefully read your rights and obligations regarding the processing of personal data, as specified in Article 8 of the Law of Ukraine «On Personal Data Protection» and the Regulations, carefully read this User Agreement and the Regulations, and express your full consent to their terms.
If you do not agree with any of the terms of this User Agreement and the Regulation on the Processing and Protection of Personal Data, please do not provide personal information (personal data).
THIRD PARTIES PROVIDING SERVICES
To provide services, customer support, data analysis and other services, the User agrees to engage the services to be provided by third parties. The User’s personal data shall be transferred for processing by third parties within the limits and on the terms and conditions specified in this Agreement and in the Regulations on the Personal Data Processing and Protection.
DISCLOSURE AND TRANSFER OF INFORMATION
Information on the terms of disclosure of personal data to third parties is contained in the Regulations on the User’s Personal Data Processing.
PERSONAL ACCOUNT
Personal Account is a full-fledged tool designed to make shopping and ordering services using the Online Platform even more convenient.
If you have any questions about the functioning of your personal account, please contact us at: pawwer.ua@gmail.com.
COOKIES POLICY
Like many other companies, we use cookie technology on our Online Platform and beyond. Cookies are pieces of information that the Online Platform transfers to the consumer’s (User’s) hard drive to store information related to the Online Platform. This technology expands the possibilities of using the Internet by saving the User’s priorities while browsing a particular site. Cookies do not contain any personal information and cannot in any way configure the User’s system or read information from the User’s hard drive.
While browsing the Online Platform, we may place cookies on your computer. Such temporary cookies are used to count the number of visits to our Online Platform. They are deleted when you exit the browser. Persistent cookies may be stored on your computer by your browser. When you register, this type of cookie tells us whether you are visiting us for the first time or whether you have visited our Online Platform before. Cookies do not contain Personal Data and can be blocked by you at any time. Cookies do not receive personal information about you and do not provide us with your contact information, nor do they receive any information from your computer. We use cookies to determine the characteristics of the Online Platform and the offers that you like the most in order to provide you with more information which you are interested in. In addition, cookies are used to make the Pawwer Online Platform safe, secure and user-friendly. Cookies ensure that security features are maintained and function properly.
Cookies also allow us to track violations of the User Agreement by visitors or devices. Cookies help to estimate the number and frequency of requests, as well as to identify and block those visitors or devices that try to perform batch downloads of information from the Online Platform.
The «help» label on the panel of most browsers will inform you how to prevent the browser from accepting new cookies, how to receive notifications from the browser that you have received new cookies, or how to disable cookies. Please remember that cookies allow you to take full advantage of all the features of the Pawwer Online Platform, and we recommend that you leave them enabled.
In addition, the Pawwer Online Platform may contain links to sites that are not operated by Us. Such links are provided for informational purposes only. If you follow the links to other sites, this Regulation and this User Agreement do not apply to such sites.
The technical equipment of the pages of the Pawwer Online Platform may include modules: Facebook, Twitter, YouTube (youtube.com), Google, Telegram, Instagram, Viber.
These modules can be buttons for synchronising an account on the Pawwer Online Platform, Like, retweet or «Like», respectively. If visitors open one of the web pages equipped with such a plugin, their Internet browser will directly connect them to the servers of Facebook, Twitter, LinkedIn, Google+, YouTube (youtube.com), Telegram, Instagram, and Viber. The plugin will transmit data to the server about which web pages of the Pawwer Online Platform the visitor has viewed. When using any functions of the plugin, this information will also be synchronised with the visitor’s account on Facebook, Twitter, Google+, YouTube, Telegram, Instagram, and Viber.
MEDIA AND COMMUNICATION
By using the Online Platform, the User agrees to receive calls to verify the order, assess the quality of order fulfilment, receive notifications by e-mail, messengers, including but not limited to Viber, Telegram, WhatsApp, by phone, receive push notifications on the phone, including regarding the quality of service; receive marketing mailings, newsletters, questionnaires to assess the quality of services provided, conduct analytical research. The user is also entitled to publish a review of the service and/or product received, etc.
PRICES AND AVAILABILITY OF SERVICES
The description of services posted on the Online Platform, including prices indicated on the Online Platform and information on the availability of goods, may change.
The amount of the order may vary depending on the price, quantity, range of products and services available. The final cost is indicated in the settlement documents provided to the buyer/user/client (or his/her representative) upon receipt of the order; such documents may be provided upon request of the buyer/user/client.
If we are unable to provide the service, we may unilaterally cancel the order and notify you of such actions in advance on the following grounds: We return the paid funds to the User’s balance, which can be used by the User in the next order. It is important to note that in case of cancellation of the order or failure to provide and use the selected services due to the fault of the customer/user/client, the paid funds are not refunded, and the service is considered to be provided. All the terms and conditions of the Public Agreement(s) (offer) for the purchase and ordering of services are available at the link - Public offer.
ORDER PLACEMENT
Placing an order on the Online Platform is possible for registered Users who have access to the Personal Account.
When placing an order, the User confirms that the personal data provided by him/her is accurate, complete and up-to-date.
The User shall place an Order on the Online Platform through the Personal Account by filling in the Order form on the Website or in the Application in the sequence as described below:
- The User adds the selected Product(s) and Service(s) to the \"Cart\" and then proceeds to the Order form.
- The User who already has an Account confirms in the Order form the validity of the data required for the conclusion and execution of the sale/service/lease agreement. The User who places an Order for the first time shall fill in the Order form with the data required for the conclusion and implementation of the said agreements or log in. In any case, the provision of outdated and false User data may prevent the execution of the Order.
- In the Order form, the User shall provide the following data relating to the User: name and surname, contact phone number and/or email address, as well as data relating to the Agreement: Service(s), Lease(s), time and day of the Lease; Product(s), quantity of the Product(s), place and method of delivery of the Product(s), payment method, data on the recipient of the Order (in case the recipient of the Order is a third party). Providing an email address is not mandatory. Depending on the chosen method of delivery of the Product(s), the User may also be asked to provide the following data: address (street, house/apartment number, postal code, settlement, country). In case the User wishes to make payment on behalf of a business entity (legal entity or individual entrepreneur), the company must also be indicated.
- The User shall choose one of the methods of delivery and payment for the Product(s) offered by the Online Platform.
- The User submits the Order (submits an offer) using the functionality of the Online Platform available for this purpose (the \"Order confirmed\" button).
- If the User places an Order for the first time on the website available at: pawwer.com, also in the relevant Application, he/she is asked to confirm the contact phone number by entering the code received by the User in an SMS message or via Viber messenger in the appropriate field of the Order form. If the User already has a corresponding account registered on the Online Platform, places an order, but has not confirmed the phone number, the Online Platform automatically performs actions aimed at verifying and confirming the specified number.
- In the process of placing an Order, until the button \"Order confirmed\" is clicked, the User can independently correct the entered data regarding the selected Service(s) and Product(s) by adding or removing the corresponding item from the \"Cart\". Deletion of one product or service may automatically result in the deletion of another product or service from the \"Shopping Cart\", given the direct relationship between them.
- Depending on the chosen payment method, the User may be redirected to the pages of a third-party payment service provider to make a payment.
- The User is aware that, regardless of the will of the Online Platform, carriers, delivery services, financial companies, etc. (collectively, the «Third Parties») may establish additional fees and tariffs for services provided by third parties. The Online Platform shall not be responsible for changes in such fees or tariffs. The Online Platform will make all reasonable efforts to inform the Users of such changes.
- By clicking on the \"Order confirmed\" button, the User agrees to pay all related tariffs and commissions added to the amount of the placed order.
Before placing an Order, the User is obliged to read and comply with the provisions of this Agreement.
After placing the Order, the Online Platform shall confirm its receipt and send a notification of acceptance of the Order for execution to the e-mail address.
Placing an Order by the User does not mean the conclusion of the Agreement. The Agreement between the User and the Seller shall be concluded when the Client receives a notification of acceptance of the Order for execution.
In the absence of the Products/Services or other obstacles, the Website will individually contact the User at the e-mail address or telephone number specified by the User.
Information about the status of the Order is communicated to the User in one or more of the following available ways: status in the User’s Personal Account, notification by e-mail, and online chat in the User’s Personal Account.
The Online Platform reserves the right to impose restrictions on the ordering of certain Products by the User, in particular, when such Products are offered as part of promotions. Restrictions will be indicated on the Online Platform each time.
PROVIDING A PAYMENT DOCUMENT
A payment document (cash receipt, sales receipt, expense receipt, etc.) of the established form and content for the full amount of the transaction will be created by the seller in electronic form and sent to the email address provided by the User no later than the moment of transfer of the products/services.
By clicking the «Confirm Order» button, the User agrees to send an electronic payment document to the e-mail address provided by the User when creating the Personal Account (the address is indicated in the Personal Account in the «Contacts» section). If the User did not provide an e-mail address when creating the Personal Account, the settlement document will be provided to him/her in paper form upon request.
If the User does not agree to receive the settlement document in electronic form, he/she should uncheck the box «I agree not to print paper documents unless required by law» in the checkout. In this case, the settlement document will be provided to the User in paper form upon the latter’s request.
The User shall notify the Seller of his/her desire to receive a paper payment document before placing the Order (by clicking the «Order confirmed» button).
An electronic payment document is equivalent to a paper document and has full legal force. In case of returning the goods, it is not necessary to print out the electronic payment document.
A settlement document of the established form and content confirms the fact of sale of products and/or provision of services and has, in particular, the force of an expenditure invoice and/or an act of services rendered, provided that the moment of payment for the products/services coincides with the moment of transfer of products and/or provision of services.